F.a.q. PDF Print E-mail

... the answer to your questions !

FREQUENTLY ASKED QUESTIONS
AT WHAT TIME ARE CHECK IN AND MUST CHECK OUT?
YOU CAN CHECK IN FROM 12 NOON AND SHOULD CHECK OUT BY A 10 AM. CUSTOMERS MAY LEAVE THEIR BAGGAGE AT THE RECEPTION BEFORE CHECK-IN AND AFTER CHECK-OUT.
UNTIL WHAT TIME CAN I CHECK IN?
THE HOTEL'S RECEPTION SERVICE IS OPEN 24 HOURS A DAY SO YOU CAN CHECK IN EVEN AFTER MIDNIGHT.
CAN I CHECK OUT AFTER 10:00 AM ?
YOU CAN ARRANGE FOR A LATE CHECK-OUT WITH THE RECEPTION. YOU WILL BE CHARGED € 50,00 FOR THE SERVICE
CAN I PAY BY CREDIT CARD ?
YOU CAN USE THE FOLLOWING CREDIT/DEBIT CARDS: VISA, MASTERCARD, CARTASI', DINERS, AMERICAN EXPRESS, CIRRUS AND MAESTRO
CAN I CONNECT TO THE INTERNET?
YES, WIRELESS CONNECTION IS AVAILABLE TO GUESTS IN THE MAIN HALL AND IN ALL THE HOTEL'S ROOMS.
HOW CAN I CANCEL A BOOKING? IS THERE A PENALTY FEE?
YOU CAN CANCEL WITHOUT PENALTY FEE UNTIL 48 HOURS BEFORE THE SCHEDULED DATE OF ARRIVAL. NO-SHOWS OR LATE CANCELLATIONS WILL BE CHARGED ONE NIGHT.
WHAT SERVICES DOES THE PRICE INCLUDE?
OUR PRICES INCLUDE A BUFFET BREAKFAST, AIR-CONDITIONING, WIRELESS INTERNET CONNECTION, TAXES AND SERVICE FEE. CHECK YOUR RESERVATION TO BE SURE FOR THE INCLUDED SERVICES.
WHERE CAN I PARK MY CAR?
THE JOYFULL HAS ITS OWN INTERNAL GARAGE. YOU WILL BE CHARGED A SMALL EXTRA FOR PARKING INSIDE.
HOW FAR IS THE HOTEL FROM THE AIRPORT?
MANY OF OUR GUESTS STAY WITH US BECAUSE WE ARE VERY CLOSE TO THE AIRPORT OF NAPLES "CAPODICHINO" WHICH IS ONLY A FIVE-MINUTE DRIVE AWAY.
CAN I BOOK A TAXI EVEN AT NIGHT TO GO TO THE AIRPORT?
OUR STAFF CAN BOOK A TAXI FOR YOU AT ANY TIME OF THE DAY OR NIGHT.

 

Eventi a Napoli

There are no events at this time

il prossimo evento è ...

There are currently no events to display.