... the answer to your questions !
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AT WHAT TIME ARE CHECK IN AND MUST CHECK OUT? |
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YOU CAN CHECK IN FROM 12 NOON AND SHOULD CHECK OUT BY A 10 AM. CUSTOMERS MAY LEAVE THEIR BAGGAGE AT THE RECEPTION BEFORE CHECK-IN AND AFTER CHECK-OUT.
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UNTIL WHAT TIME CAN I CHECK IN? |
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THE HOTEL'S RECEPTION SERVICE IS OPEN 24 HOURS A DAY SO YOU CAN CHECK IN EVEN AFTER MIDNIGHT.
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CAN I CHECK OUT AFTER 10:00 AM ? |
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YOU CAN ARRANGE FOR A LATE CHECK-OUT WITH THE RECEPTION. YOU WILL BE CHARGED € 50,00 FOR THE SERVICE
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CAN I PAY BY CREDIT CARD ? |
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YOU CAN USE THE FOLLOWING CREDIT/DEBIT CARDS: VISA, MASTERCARD, CARTASI', DINERS, AMERICAN EXPRESS, CIRRUS AND MAESTRO |
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CAN I CONNECT TO THE INTERNET? |
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YES, WIRELESS CONNECTION IS AVAILABLE TO GUESTS IN THE MAIN HALL AND IN ALL THE HOTEL'S ROOMS.
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HOW CAN I CANCEL A BOOKING? IS THERE A PENALTY FEE? |
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YOU CAN CANCEL WITHOUT PENALTY FEE UNTIL 48 HOURS BEFORE THE SCHEDULED DATE OF ARRIVAL. NO-SHOWS OR LATE CANCELLATIONS WILL BE CHARGED ONE NIGHT.
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WHAT SERVICES DOES THE PRICE INCLUDE? |
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OUR PRICES INCLUDE A BUFFET BREAKFAST, AIR-CONDITIONING, WIRELESS INTERNET CONNECTION, TAXES AND SERVICE FEE. CHECK YOUR RESERVATION TO BE SURE FOR THE INCLUDED SERVICES.
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WHERE CAN I PARK MY CAR? |
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THE JOYFULL HAS ITS OWN INTERNAL GARAGE. YOU WILL BE CHARGED A SMALL EXTRA FOR PARKING INSIDE.
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HOW FAR IS THE HOTEL FROM THE AIRPORT? |
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MANY OF OUR GUESTS STAY WITH US BECAUSE WE ARE VERY CLOSE TO THE AIRPORT OF NAPLES "CAPODICHINO" WHICH IS ONLY A FIVE-MINUTE DRIVE AWAY.
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CAN I BOOK A TAXI EVEN AT NIGHT TO GO TO THE AIRPORT? |
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OUR STAFF CAN BOOK A TAXI FOR YOU AT ANY TIME OF THE DAY OR NIGHT.
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